Labubu Store · Italia
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Common Questions
Q: How long does shipping take?
A: Standard shipping within Italy takes 3–5 working days. EU shipments take 5–8 days. Express options are available at checkout. See our Shipping Policy for full details.
Q: Can I return my order?
A: Yes! You have 14 days from delivery to return items in original condition. Check our Refund & Returns Policy for complete details.
Q: How is my personal data protected?
A: We're fully GDPR compliant and take data security seriously. All transactions are encrypted. Read our Privacy Policy to learn exactly how we protect your information.
Q: Do you offer international shipping?
A: Yes! We ship to most countries worldwide. Costs and delivery times vary by destination. Add items to your cart to see shipping options for your location.
Q: What if my item arrives damaged?
A: Contact us within 48 hours with photos. We'll send a replacement immediately or process a refund — no hassle required.
Response Times
- Monday–Friday: Responses within 24 hours (9 AM – 6 PM CET)
- Weekends & Public Holidays: We're closed, but we'll reply the next business day
- Urgent matters: Include "URGENT" in your email subject and we'll prioritise it
For detailed information on our policies, visit:
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